{"id":1223,"date":"2024-02-26T12:36:26","date_gmt":"2024-02-26T12:36:26","guid":{"rendered":"https:\/\/wheelrestore.com\/?page_id=1223"},"modified":"2025-05-05T12:35:34","modified_gmt":"2025-05-05T12:35:34","slug":"unterstutzung","status":"publish","type":"page","link":"https:\/\/wheelrestore.com\/de_de\/unterstutzung\/","title":{"rendered":"Unterst\u00fctzung"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"nm-row nm-row-full-nopad vc_row wpb_row\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"templatera_shortcode\"><div class=\"nm-row nm-row-full-nopad vc_row wpb_row  vc_custom_1698132557247\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"nm-row nm-row-boxed inner nm-row-flex nm-row-col-middle\"><div class=\"nm_column nm_column_inner col-sm-6 vc_col-sm-6\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/support.wheelrestore.com\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"688\" height=\"720\" src=\"https:\/\/wheelrestore.com\/wp-content\/uploads\/2025\/10\/sas-support-explain-stretch.webp\" class=\"vc_single_image-img attachment-full\" alt=\"\" title=\"sas-support-explain-stretch\" srcset=\"https:\/\/wheelrestore.com\/wp-content\/uploads\/2025\/10\/sas-support-explain-stretch.webp 688w, https:\/\/wheelrestore.com\/wp-content\/uploads\/2025\/10\/sas-support-explain-stretch-287x300.webp 287w, https:\/\/wheelrestore.com\/wp-content\/uploads\/2025\/10\/sas-support-explain-stretch-11x12.webp 11w\" sizes=\"auto, (max-width: 688px) 100vw, 688px\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><div class=\"nm_column nm_column_inner col-sm-6 vc_col-sm-6\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><h2 style=\"line-height: 2.2;text-align: left\" class=\"vc_custom_heading\" >Plattform f\u00fcr Service und Support<\/h2><p style=\"font-size: 16px;line-height: 1.6;text-align: left\" class=\"vc_custom_heading\" >Unser Service- und Supportportal bietet eine F\u00fclle von Ressourcen. Ganz gleich, ob Sie eine schnelle Anfrage oder ein komplexeres Problem haben, unsere Online-Support-Plattform hilft Ihnen, Probleme schnell zu l\u00f6sen und unn\u00f6tige Ausfallzeiten zu vermeiden.<\/p>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul style=\"list-style: none; padding: 0; margin: 0; display: flex; flex-wrap: wrap; justify-content: center; gap: 30px; font-size: 16px; line-height: 1.4; text-align: center;\">\n<li style=\"flex: 1 1 calc(33.33% - 20px); display: flex; flex-direction: column; align-items: center; margin-bottom: 5px; box-sizing: border-box;\"><span style=\"font-size: 35px; margin-bottom: 5px; transition: transform 0.4s ease, opacity 0.4s ease; opacity: 0.85;\">\ud83d\udd50<\/span><span style=\"font-weight: bold;\">24\/7 Support Ticket System<\/span><\/li>\n<li style=\"flex: 1 1 calc(33.33% - 20px); display: flex; flex-direction: column; align-items: center; margin-bottom: 5px; box-sizing: border-box;\"><span style=\"font-size: 35px; margin-bottom: 5px; transition: transform 0.4s ease, opacity 0.4s ease; opacity: 0.85;\">\ud83d\udccb<\/span><span style=\"font-weight: bold;\">Detaillierte \u00dcbersicht \u00fcber die Reparaturkarte<\/span><\/li>\n<li style=\"flex: 1 1 calc(33.33% - 20px); display: flex; flex-direction: column; align-items: center; margin-bottom: 5px; box-sizing: border-box;\"><span style=\"font-size: 35px; margin-bottom: 5px; transition: transform 0.4s ease, opacity 0.4s ease; opacity: 0.85;\">\ud83e\uddf0<\/span><span style=\"font-weight: bold;\">Effiziente Aufgabenverwaltung<\/span><\/li>\n<li style=\"flex: 1 1 calc(33.33% - 20px); display: flex; flex-direction: column; align-items: center; margin-bottom: 5px; box-sizing: border-box;\"><span style=\"font-size: 35px; margin-bottom: 5px; transition: transform 0.4s ease, opacity 0.4s ease; opacity: 0.85;\">\ud83c\udf93<\/span><span style=\"font-weight: bold;\">E-Learning-Plattform<\/span><\/li>\n<li style=\"flex: 1 1 calc(33.33% - 20px); display: flex; flex-direction: column; align-items: center; margin-bottom: 5px; box-sizing: border-box;\"><span style=\"font-size: 35px; margin-bottom: 5px; transition: transform 0.4s ease, opacity 0.4s ease; opacity: 0.85;\">\ud83d\udcda<\/span><span style=\"font-weight: bold;\">Wissensdatenbank<\/span><\/li>\n<li style=\"flex: 1 1 calc(33.33% - 20px); display: flex; flex-direction: column; align-items: center; margin-bottom: 5px; box-sizing: border-box;\"><span style=\"font-size: 35px; margin-bottom: 5px; transition: transform 0.4s ease, opacity 0.4s ease; opacity: 0.85;\">\u2699\ufe0f<\/span><span style=\"font-weight: bold;\">\u00dcberblick \u00fcber die Ausr\u00fcstung<\/span><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 35px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_btn3-container vc_btn3-inline\" ><a onmouseleave=\"this.style.borderColor='#7a003c'; this.style.backgroundColor='transparent'; this.style.color='#7a003c'\" onmouseenter=\"this.style.borderColor='#7a003c'; this.style.backgroundColor='#7a003c'; this.style.color='#ffffff';\" style=\"border-color:#7a003c; color:#7a003c;\" class=\"vc_general vc_btn3 vc_btn3-size-lg vc_btn3-shape-square vc_btn3-style-outline-custom vc_btn3-icon-left\" href=\"https:\/\/support.wheelrestore.com\/\" title=\"\"><i class=\"vc_btn3-icon fas fa-sign-in-alt\"><\/i> ANMELDUNG BEI SERVICE UND SUPPORT (SAS)<\/a><\/div><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"nm-row nm-row-full-nopad vc_row wpb_row\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"templatera_shortcode\"><div class=\"nm-row nm-row-full-nopad vc_row wpb_row\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"nm-row nm-row-boxed inner nm-row-flex nm-row-col-middle\"><div class=\"nm_column nm_column_inner col-sm-7 vc_col-sm-7 vc_custom_1698138522448\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 25px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><h2 style=\"line-height: 1.3;text-align: left\" class=\"vc_custom_heading\" >Radwiederherstellungs-App<\/h2><div class=\"vc_empty_space\"   style=\"height: 12px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Die Wheel Restore App macht die Dokumentation von Reparaturarbeiten schnell, einfach und professionell. Nach jeder Arbeit wird die <a href=\"https:\/\/wheelrestore.com\/de_de\/produkte\/diamant-schneide-maschine\/\">DCM3<\/a> erstellt automatisch einen QR-Code, der mit dem Reparaturdatensatz verkn\u00fcpft ist. Von dort aus ist alles, was Sie brauchen, direkt in der App verf\u00fcgbar - ohne Aufwand, ohne zus\u00e4tzliche Schritte.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul style=\"list-style: none; padding: 0; margin: 0; display: flex; flex-wrap: wrap; gap: 30px; font-size: 16px; line-height: 1.5; text-align: center;\">\n<li style=\"flex: 1 1 calc(25% - 22.5px); display: flex; flex-direction: column; align-items: center; margin-bottom: 10px; box-sizing: border-box;\"><!-- Email icon --> <span style=\"font-size: 40px; margin-bottom: 5px;\">\u2709\ufe0f<\/span><span style=\"font-weight: bold;\">Reparaturdetails per E-Mail an den Kunden<\/span><\/li>\n<li style=\"flex: 1 1 calc(25% - 22.5px); display: flex; flex-direction: column; align-items: center; margin-bottom: 10px; box-sizing: border-box;\"><!-- Sticker\/QR code icon --> <span style=\"font-size: 40px; margin-bottom: 5px;\">\ud83c\udff7\ufe0f<\/span><span style=\"font-weight: bold;\">Einfacher Druck von Reparaturaufklebern + QR-Code<\/span><\/li>\n<li style=\"flex: 1 1 calc(25% - 22.5px); display: flex; flex-direction: column; align-items: center; margin-bottom: 10px; box-sizing: border-box;\"><!-- Document icon --> <span style=\"font-size: 40px; margin-bottom: 5px;\">\ud83d\udcc4<\/span><span style=\"font-weight: bold;\">Dokumentation und R\u00fcckverfolgung aller Reparaturen<\/span><\/li>\n<li style=\"flex: 1 1 calc(25% - 22.5px); display: flex; flex-direction: column; align-items: center; margin-bottom: 10px; box-sizing: border-box;\"><!-- Database\/Sync icon --> <span style=\"font-size: 40px; margin-bottom: 5px;\">\ud83d\udd12<\/span><span style=\"font-weight: bold;\">Sicheres Speichern und Synchronisieren von Daten<\/span><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 5px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div style=\"display: flex; justify-content: left; gap: 10px; flex-wrap: wrap;\"><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.wheelrestore.wr\" target=\"_blank\" rel=\"noopener\"><br \/>\n<img decoding=\"async\" style=\"width: 200px; max-width: 32vw; height: auto;\" src=\"https:\/\/wheelrestore.com\/wp-content\/uploads\/2023\/10\/android-app-download-icon.webp\" alt=\"Auf Google Play herunterladen\" \/><br \/>\n<\/a><br \/>\n<a href=\"https:\/\/apps.apple.com\/app\/wheelrestore\/id1557899364\" target=\"_blank\" rel=\"noopener\"><br \/>\n<img decoding=\"async\" style=\"width: 200px; max-width: 32vw; height: auto;\" src=\"https:\/\/wheelrestore.com\/wp-content\/uploads\/2023\/10\/appstore-download-icon.webp\" alt=\"Im App Store herunterladen\" \/><br \/>\n<\/a><\/div>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 30px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><div class=\"nm_column nm_column_inner col-sm-5 vc_col-sm-5 vc_custom_1761217783310\"><div class=\"wpb_wrapper\"><!-- start Lightbox with Hover Effects -->\n\t\t\t<style type=\"text\/css\">\/* addon: Lightbox with Hover Effects *\/\n\n\/* Base Image *\/\n.lightboxImage {\n  display: block;\n  width: 100%;\n  border-radius: 8px; \/* optional *\/\n  transition: transform 0.4s ease, box-shadow 0.4s ease;\n  transform: scale(1);\n}\n\n\/* Hover Effects *\/\n\n\/* Zoom only *\/\n.hover-zoom .lightboxImage:hover {\n  transform: scale(1.08); \/* no opacity change *\/\n}\n\n\/* Shadow only *\/\n.hover-shadow .lightboxImage:hover {\n  box-shadow: 0 12px 30px rgba(0,0,0,0.3);\n}\n\n\/* Zoom + Shadow (premium) *\/\n.hover-zoomfade .lightboxImage:hover {\n  transform: scale(1.08);  \/* zoom only, fully opaque *\/\n  box-shadow: 0 18px 35px rgba(0,0,0,0.35);\n}\n\n\/* Fade only *\/\n.hover-fade .lightboxImage:hover {\n  opacity: 0.85; \/* only when fade is selected *\/\n}\n\n<\/style>\n\n\t\t\t<a href=\"https:\/\/hbc-system.com\/wp-content\/uploads\/videos\/wheel-restore\/Wheel-Restore-App-trailer.mp4\" class=\"wplightbox hover-zoom\" data-width=\"960\" data-height=\"544\">\n  <img decoding=\"async\" class=\"lightboxImage\" src=\"https:\/\/wheelrestore.com\/wp-content\/uploads\/2025\/10\/wr-app-phone.webp\" \/>\n<\/a>\n\t\t\t<!-- end Lightbox with Hover Effects --><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Wheel Restore App The Wheel Restore App makes documenting repair jobs fast, simple, and professional. After each job, the DCM3 automatically creates a QR code linked to the repair record. From there, everything you need is available directly in the app \u2013 no hassle, no extra steps. \u2709\ufe0fEmail Repair Details to customer \ud83c\udff7\ufe0fEasily print Repair [...]","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-full.php","meta":{"content-type":"","footnotes":""},"class_list":["post-1223","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Service and Support - Access our Online Support Platform<\/title>\n<meta name=\"description\" content=\"Access to user manuals, videos, repair cards, and a ticket system for 24\/7 support. Designed to swiftly resolve problems and prevent downtime\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wheelrestore.com\/de_de\/unterstutzung\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support\" \/>\n<meta property=\"og:description\" content=\"Access to user manuals, videos, repair cards, and a ticket system for 24\/7 support. 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