{"id":1223,"date":"2024-02-26T12:36:26","date_gmt":"2024-02-26T12:36:26","guid":{"rendered":"https:\/\/wheelrestore.com\/?page_id=1223"},"modified":"2025-05-05T12:35:34","modified_gmt":"2025-05-05T12:35:34","slug":"soporte","status":"publish","type":"page","link":"https:\/\/wheelrestore.com\/es_es\/soporte\/","title":{"rendered":"Ayuda"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"nm-row nm-row-full-nopad vc_row wpb_row\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"templatera_shortcode\"><div class=\"nm-row nm-row-full-nopad vc_row wpb_row  vc_custom_1698132557247\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"nm-row nm-row-boxed inner nm-row-flex nm-row-col-middle\"><div class=\"nm_column nm_column_inner col-sm-6 vc_col-sm-6\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/support.wheelrestore.com\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"688\" height=\"720\" src=\"https:\/\/wheelrestore.com\/wp-content\/uploads\/2025\/10\/sas-support-explain-stretch.webp\" class=\"vc_single_image-img attachment-full\" alt=\"\" title=\"sas-support-explain-stretch\" srcset=\"https:\/\/wheelrestore.com\/wp-content\/uploads\/2025\/10\/sas-support-explain-stretch.webp 688w, https:\/\/wheelrestore.com\/wp-content\/uploads\/2025\/10\/sas-support-explain-stretch-287x300.webp 287w, https:\/\/wheelrestore.com\/wp-content\/uploads\/2025\/10\/sas-support-explain-stretch-11x12.webp 11w\" sizes=\"auto, (max-width: 688px) 100vw, 688px\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><div class=\"nm_column nm_column_inner col-sm-6 vc_col-sm-6\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><h2 style=\"line-height: 2.2;text-align: left\" class=\"vc_custom_heading\" >Plataforma de servicios y asistencia<\/h2><p style=\"font-size: 16px;line-height: 1.6;text-align: left\" class=\"vc_custom_heading\" >Nuestro portal de servicio y asistencia ofrece una gran cantidad de recursos. Tanto si tiene una consulta r\u00e1pida como un problema m\u00e1s complejo, nuestra plataforma de asistencia en l\u00ednea est\u00e1 dise\u00f1ada para ayudarle a resolver r\u00e1pidamente los problemas y evitar tiempos de inactividad innecesarios.<\/p>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul style=\"list-style: none; padding: 0; margin: 0; display: flex; flex-wrap: wrap; justify-content: center; gap: 30px; font-size: 16px; line-height: 1.4; text-align: center;\">\n<li style=\"flex: 1 1 calc(33.33% - 20px); display: flex; flex-direction: column; align-items: center; margin-bottom: 5px; box-sizing: border-box;\"><span style=\"font-size: 35px; margin-bottom: 5px; transition: transform 0.4s ease, opacity 0.4s ease; opacity: 0.85;\">\ud83d\udd50<\/span><span style=\"font-weight: bold;\">Sistema de tickets de asistencia 24\/7<\/span><\/li>\n<li style=\"flex: 1 1 calc(33.33% - 20px); display: flex; flex-direction: column; align-items: center; margin-bottom: 5px; box-sizing: border-box;\"><span style=\"font-size: 35px; margin-bottom: 5px; transition: transform 0.4s ease, opacity 0.4s ease; opacity: 0.85;\">\ud83d\udccb<\/span><span style=\"font-weight: bold;\">Resumen detallado de la tarjeta de reparaci\u00f3n<\/span><\/li>\n<li style=\"flex: 1 1 calc(33.33% - 20px); display: flex; flex-direction: column; align-items: center; margin-bottom: 5px; box-sizing: border-box;\"><span style=\"font-size: 35px; margin-bottom: 5px; transition: transform 0.4s ease, opacity 0.4s ease; opacity: 0.85;\">\ud83e\uddf0<\/span><span style=\"font-weight: bold;\">Gesti\u00f3n eficaz de tareas<\/span><\/li>\n<li style=\"flex: 1 1 calc(33.33% - 20px); display: flex; flex-direction: column; align-items: center; margin-bottom: 5px; box-sizing: border-box;\"><span style=\"font-size: 35px; margin-bottom: 5px; transition: transform 0.4s ease, opacity 0.4s ease; opacity: 0.85;\">\ud83c\udf93<\/span><span style=\"font-weight: bold;\">Plataforma de aprendizaje electr\u00f3nico<\/span><\/li>\n<li style=\"flex: 1 1 calc(33.33% - 20px); display: flex; flex-direction: column; align-items: center; margin-bottom: 5px; box-sizing: border-box;\"><span style=\"font-size: 35px; margin-bottom: 5px; transition: transform 0.4s ease, opacity 0.4s ease; opacity: 0.85;\">\ud83d\udcda<\/span><span style=\"font-weight: bold;\">Base de conocimientos<\/span><\/li>\n<li style=\"flex: 1 1 calc(33.33% - 20px); display: flex; flex-direction: column; align-items: center; margin-bottom: 5px; box-sizing: border-box;\"><span style=\"font-size: 35px; margin-bottom: 5px; transition: transform 0.4s ease, opacity 0.4s ease; opacity: 0.85;\">\u2699\ufe0f<\/span><span style=\"font-weight: bold;\">Equipamiento<\/span><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 35px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_btn3-container vc_btn3-inline\" ><a onmouseleave=\"this.style.borderColor='#7a003c'; this.style.backgroundColor='transparent'; this.style.color='#7a003c'\" onmouseenter=\"this.style.borderColor='#7a003c'; this.style.backgroundColor='#7a003c'; this.style.color='#ffffff';\" style=\"border-color:#7a003c; color:#7a003c;\" class=\"vc_general vc_btn3 vc_btn3-size-lg vc_btn3-shape-square vc_btn3-style-outline-custom vc_btn3-icon-left\" href=\"https:\/\/support.wheelrestore.com\/\" title=\"\"><i class=\"vc_btn3-icon fas fa-sign-in-alt\"><\/i> ACCESO A SERVICIO Y ASISTENCIA (SAS)<\/a><\/div><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"nm-row nm-row-full-nopad vc_row wpb_row\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"templatera_shortcode\"><div class=\"nm-row nm-row-full-nopad vc_row wpb_row\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"nm-row nm-row-boxed inner nm-row-flex nm-row-col-middle\"><div class=\"nm_column nm_column_inner col-sm-7 vc_col-sm-7 vc_custom_1698138522448\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 25px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><h2 style=\"line-height: 1.3;text-align: left\" class=\"vc_custom_heading\" >Aplicaci\u00f3n Wheel Restore<\/h2><div class=\"vc_empty_space\"   style=\"height: 12px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>La aplicaci\u00f3n Wheel Restore permite documentar los trabajos de reparaci\u00f3n de forma r\u00e1pida, sencilla y profesional. Despu\u00e9s de cada trabajo, la <a href=\"https:\/\/wheelrestore.com\/es_es\/productos\/maquina-de-corte-de-diamante\/\">DCM3<\/a> crea autom\u00e1ticamente un c\u00f3digo QR vinculado al registro de reparaci\u00f3n. A partir de ah\u00ed, todo lo que necesitas est\u00e1 disponible directamente en la aplicaci\u00f3n, sin complicaciones ni pasos adicionales.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul style=\"list-style: none; padding: 0; margin: 0; display: flex; flex-wrap: wrap; gap: 30px; font-size: 16px; line-height: 1.5; text-align: center;\">\n<li style=\"flex: 1 1 calc(25% - 22.5px); display: flex; flex-direction: column; align-items: center; margin-bottom: 10px; box-sizing: border-box;\"><!-- Email icon --> <span style=\"font-size: 40px; margin-bottom: 5px;\">\u2709\ufe0f<\/span><span style=\"font-weight: bold;\">Enviar por correo electr\u00f3nico los detalles de la reparaci\u00f3n al cliente<\/span><\/li>\n<li style=\"flex: 1 1 calc(25% - 22.5px); display: flex; flex-direction: column; align-items: center; margin-bottom: 10px; box-sizing: border-box;\"><!-- Sticker\/QR code icon --> <span style=\"font-size: 40px; margin-bottom: 5px;\">\ud83c\udff7\ufe0f<\/span><span style=\"font-weight: bold;\">Imprima f\u00e1cilmente la pegatina de reparaci\u00f3n + c\u00f3digo QR<\/span><\/li>\n<li style=\"flex: 1 1 calc(25% - 22.5px); display: flex; flex-direction: column; align-items: center; margin-bottom: 10px; box-sizing: border-box;\"><!-- Document icon --> <span style=\"font-size: 40px; margin-bottom: 5px;\">\ud83d\udcc4<\/span><span style=\"font-weight: bold;\">Documentaci\u00f3n y seguimiento de todas las reparaciones<\/span><\/li>\n<li style=\"flex: 1 1 calc(25% - 22.5px); display: flex; flex-direction: column; align-items: center; margin-bottom: 10px; box-sizing: border-box;\"><!-- Database\/Sync icon --> <span style=\"font-size: 40px; margin-bottom: 5px;\">\ud83d\udd12<\/span><span style=\"font-weight: bold;\">Almacenar y sincronizar datos de forma segura<\/span><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 5px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div style=\"display: flex; justify-content: left; gap: 10px; flex-wrap: wrap;\"><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.wheelrestore.wr\" target=\"_blank\" rel=\"noopener\"><br \/>\n<img decoding=\"async\" style=\"width: 200px; max-width: 32vw; height: auto;\" src=\"https:\/\/wheelrestore.com\/wp-content\/uploads\/2023\/10\/android-app-download-icon.webp\" alt=\"Descargar en Google Play\" \/><br \/>\n<\/a><br \/>\n<a href=\"https:\/\/apps.apple.com\/app\/wheelrestore\/id1557899364\" target=\"_blank\" rel=\"noopener\"><br \/>\n<img decoding=\"async\" style=\"width: 200px; max-width: 32vw; height: auto;\" src=\"https:\/\/wheelrestore.com\/wp-content\/uploads\/2023\/10\/appstore-download-icon.webp\" alt=\"Descargar en App Store\" \/><br \/>\n<\/a><\/div>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 30px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><div class=\"nm_column nm_column_inner col-sm-5 vc_col-sm-5 vc_custom_1761217783310\"><div class=\"wpb_wrapper\"><!-- start Lightbox with Hover Effects -->\n\t\t\t<style type=\"text\/css\">\/* addon: Lightbox with Hover Effects *\/\n\n\/* Base Image *\/\n.lightboxImage {\n  display: block;\n  width: 100%;\n  border-radius: 8px; \/* optional *\/\n  transition: transform 0.4s ease, box-shadow 0.4s ease;\n  transform: scale(1);\n}\n\n\/* Hover Effects *\/\n\n\/* Zoom only *\/\n.hover-zoom .lightboxImage:hover {\n  transform: scale(1.08); \/* no opacity change *\/\n}\n\n\/* Shadow only *\/\n.hover-shadow .lightboxImage:hover {\n  box-shadow: 0 12px 30px rgba(0,0,0,0.3);\n}\n\n\/* Zoom + Shadow (premium) *\/\n.hover-zoomfade .lightboxImage:hover {\n  transform: scale(1.08);  \/* zoom only, fully opaque *\/\n  box-shadow: 0 18px 35px rgba(0,0,0,0.35);\n}\n\n\/* Fade only *\/\n.hover-fade .lightboxImage:hover {\n  opacity: 0.85; \/* only when fade is selected *\/\n}\n\n<\/style>\n\n\t\t\t<a href=\"https:\/\/hbc-system.com\/wp-content\/uploads\/videos\/wheel-restore\/Wheel-Restore-App-trailer.mp4\" class=\"wplightbox hover-zoom\" data-width=\"960\" data-height=\"544\">\n  <img decoding=\"async\" class=\"lightboxImage\" src=\"https:\/\/wheelrestore.com\/wp-content\/uploads\/2025\/10\/wr-app-phone.webp\" \/>\n<\/a>\n\t\t\t<!-- end Lightbox with Hover Effects --><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Wheel Restore App The Wheel Restore App makes documenting repair jobs fast, simple, and professional. After each job, the DCM3 automatically creates a QR code linked to the repair record. From there, everything you need is available directly in the app \u2013 no hassle, no extra steps. \u2709\ufe0fEmail Repair Details to customer \ud83c\udff7\ufe0fEasily print Repair [...]","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-full.php","meta":{"content-type":"","footnotes":""},"class_list":["post-1223","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Service and Support - Access our Online Support Platform<\/title>\n<meta name=\"description\" content=\"Access to user manuals, videos, repair cards, and a ticket system for 24\/7 support. Designed to swiftly resolve problems and prevent downtime\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wheelrestore.com\/es_es\/soporte\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support\" \/>\n<meta property=\"og:description\" content=\"Access to user manuals, videos, repair cards, and a ticket system for 24\/7 support. Designed to swiftly resolve problems and prevent downtime\" \/>\n<meta property=\"og:url\" content=\"https:\/\/wheelrestore.com\/es_es\/soporte\/\" \/>\n<meta property=\"og:site_name\" content=\"WheelRestore\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-05T12:35:34+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/wheelrestore.com\\\/support\\\/\",\"url\":\"https:\\\/\\\/wheelrestore.com\\\/support\\\/\",\"name\":\"Service and Support - Access our Online Support Platform\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/wheelrestore.com\\\/#website\"},\"datePublished\":\"2024-02-26T12:36:26+00:00\",\"dateModified\":\"2025-05-05T12:35:34+00:00\",\"description\":\"Access to user manuals, videos, repair cards, and a ticket system for 24\\\/7 support. 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