{"id":1223,"date":"2024-02-26T12:36:26","date_gmt":"2024-02-26T12:36:26","guid":{"rendered":"https:\/\/wheelrestore.com\/?page_id=1223"},"modified":"2025-05-05T12:35:34","modified_gmt":"2025-05-05T12:35:34","slug":"support","status":"publish","type":"page","link":"https:\/\/wheelrestore.com\/pt\/support\/","title":{"rendered":"Apoio"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"nm-row nm-row-full-nopad vc_row wpb_row\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"templatera_shortcode\"><div class=\"nm-row nm-row-full-nopad vc_row wpb_row  vc_custom_1698132557247\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"nm-row nm-row-boxed inner nm-row-flex nm-row-col-middle\"><div class=\"nm_column nm_column_inner col-sm-6 vc_col-sm-6\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/support.wheelrestore.com\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"688\" height=\"720\" src=\"https:\/\/wheelrestore.com\/wp-content\/uploads\/2025\/10\/sas-support-explain-stretch.webp\" class=\"vc_single_image-img attachment-full\" alt=\"\" title=\"sas-support-explain-stretch\" srcset=\"https:\/\/wheelrestore.com\/wp-content\/uploads\/2025\/10\/sas-support-explain-stretch.webp 688w, https:\/\/wheelrestore.com\/wp-content\/uploads\/2025\/10\/sas-support-explain-stretch-287x300.webp 287w, https:\/\/wheelrestore.com\/wp-content\/uploads\/2025\/10\/sas-support-explain-stretch-11x12.webp 11w\" sizes=\"auto, (max-width: 688px) 100vw, 688px\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><div class=\"nm_column nm_column_inner col-sm-6 vc_col-sm-6\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><h2 style=\"line-height: 2.2;text-align: left\" class=\"vc_custom_heading\" >Plataforma de servi\u00e7o e suporte<\/h2><p style=\"font-size: 16px;line-height: 1.6;text-align: left\" class=\"vc_custom_heading\" >O nosso portal de servi\u00e7o e assist\u00eancia oferece uma grande variedade de recursos. Quer se trate de uma quest\u00e3o r\u00e1pida ou de um problema mais complexo, a nossa plataforma de assist\u00eancia online foi concebida para o ajudar a resolver rapidamente os problemas e evitar per\u00edodos de inatividade desnecess\u00e1rios.<\/p>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul style=\"list-style: none; padding: 0; margin: 0; display: flex; flex-wrap: wrap; justify-content: center; gap: 30px; font-size: 16px; line-height: 1.4; text-align: center;\">\n<li style=\"flex: 1 1 calc(33.33% - 20px); display: flex; flex-direction: column; align-items: center; margin-bottom: 5px; box-sizing: border-box;\"><span style=\"font-size: 35px; margin-bottom: 5px; transition: transform 0.4s ease, opacity 0.4s ease; opacity: 0.85;\">\ud83d\udd50<\/span><span style=\"font-weight: bold;\">Sistema de tickets de suporte 24\/7<\/span><\/li>\n<li style=\"flex: 1 1 calc(33.33% - 20px); display: flex; flex-direction: column; align-items: center; margin-bottom: 5px; box-sizing: border-box;\"><span style=\"font-size: 35px; margin-bottom: 5px; transition: transform 0.4s ease, opacity 0.4s ease; opacity: 0.85;\">\ud83d\udccb<\/span><span style=\"font-weight: bold;\">Descri\u00e7\u00e3o detalhada do cart\u00e3o de repara\u00e7\u00e3o<\/span><\/li>\n<li style=\"flex: 1 1 calc(33.33% - 20px); display: flex; flex-direction: column; align-items: center; margin-bottom: 5px; box-sizing: border-box;\"><span style=\"font-size: 35px; margin-bottom: 5px; transition: transform 0.4s ease, opacity 0.4s ease; opacity: 0.85;\">\ud83e\uddf0<\/span><span style=\"font-weight: bold;\">Gest\u00e3o eficiente de tarefas<\/span><\/li>\n<li style=\"flex: 1 1 calc(33.33% - 20px); display: flex; flex-direction: column; align-items: center; margin-bottom: 5px; box-sizing: border-box;\"><span style=\"font-size: 35px; margin-bottom: 5px; transition: transform 0.4s ease, opacity 0.4s ease; opacity: 0.85;\">\ud83c\udf93<\/span><span style=\"font-weight: bold;\">Plataforma de aprendizagem eletr\u00f3nica<\/span><\/li>\n<li style=\"flex: 1 1 calc(33.33% - 20px); display: flex; flex-direction: column; align-items: center; margin-bottom: 5px; box-sizing: border-box;\"><span style=\"font-size: 35px; margin-bottom: 5px; transition: transform 0.4s ease, opacity 0.4s ease; opacity: 0.85;\">\ud83d\udcda<\/span><span style=\"font-weight: bold;\">Base de dados de conhecimento<\/span><\/li>\n<li style=\"flex: 1 1 calc(33.33% - 20px); display: flex; flex-direction: column; align-items: center; margin-bottom: 5px; box-sizing: border-box;\"><span style=\"font-size: 35px; margin-bottom: 5px; transition: transform 0.4s ease, opacity 0.4s ease; opacity: 0.85;\">\u2699\ufe0f<\/span><span style=\"font-weight: bold;\">Vis\u00e3o geral do equipamento<\/span><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 35px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_btn3-container vc_btn3-inline\" ><a onmouseleave=\"this.style.borderColor='#7a003c'; this.style.backgroundColor='transparent'; this.style.color='#7a003c'\" onmouseenter=\"this.style.borderColor='#7a003c'; this.style.backgroundColor='#7a003c'; this.style.color='#ffffff';\" style=\"border-color:#7a003c; color:#7a003c;\" class=\"vc_general vc_btn3 vc_btn3-size-lg vc_btn3-shape-square vc_btn3-style-outline-custom vc_btn3-icon-left\" href=\"https:\/\/support.wheelrestore.com\/\" title=\"\"><i class=\"vc_btn3-icon fas fa-sign-in-alt\"><\/i> IN\u00cdCIO DE SESS\u00c3O NO SERVI\u00c7O E APOIO (SAS)<\/a><\/div><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"nm-row nm-row-full-nopad vc_row wpb_row\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"templatera_shortcode\"><div class=\"nm-row nm-row-full-nopad vc_row wpb_row\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"nm-row nm-row-boxed inner nm-row-flex nm-row-col-middle\"><div class=\"nm_column nm_column_inner col-sm-7 vc_col-sm-7 vc_custom_1698138522448\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 25px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><h2 style=\"line-height: 1.3;text-align: left\" class=\"vc_custom_heading\" >Aplica\u00e7\u00e3o Wheel Restore<\/h2><div class=\"vc_empty_space\"   style=\"height: 12px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>A aplica\u00e7\u00e3o Wheel Restore torna a documenta\u00e7\u00e3o dos trabalhos de repara\u00e7\u00e3o r\u00e1pida, simples e profissional. Ap\u00f3s cada trabalho, a aplica\u00e7\u00e3o <a href=\"https:\/\/wheelrestore.com\/pt\/produtos\/maquina-de-corte-de-diamantes\/\">DCM3<\/a> cria automaticamente um c\u00f3digo QR associado ao registo de repara\u00e7\u00e3o. A partir da\u00ed, tudo o que precisa est\u00e1 dispon\u00edvel diretamente na aplica\u00e7\u00e3o - sem complica\u00e7\u00f5es, sem passos adicionais.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul style=\"list-style: none; padding: 0; margin: 0; display: flex; flex-wrap: wrap; gap: 30px; font-size: 16px; line-height: 1.5; text-align: center;\">\n<li style=\"flex: 1 1 calc(25% - 22.5px); display: flex; flex-direction: column; align-items: center; margin-bottom: 10px; box-sizing: border-box;\"><!-- Email icon --> <span style=\"font-size: 40px; margin-bottom: 5px;\">\u2709\ufe0f<\/span><span style=\"font-weight: bold;\">Enviar por correio eletr\u00f3nico os detalhes da repara\u00e7\u00e3o ao cliente<\/span><\/li>\n<li style=\"flex: 1 1 calc(25% - 22.5px); display: flex; flex-direction: column; align-items: center; margin-bottom: 10px; box-sizing: border-box;\"><!-- Sticker\/QR code icon --> <span style=\"font-size: 40px; margin-bottom: 5px;\">\ud83c\udff7\ufe0f<\/span><span style=\"font-weight: bold;\">Imprimir facilmente o autocolante de repara\u00e7\u00e3o + c\u00f3digo QR<\/span><\/li>\n<li style=\"flex: 1 1 calc(25% - 22.5px); display: flex; flex-direction: column; align-items: center; margin-bottom: 10px; box-sizing: border-box;\"><!-- Document icon --> <span style=\"font-size: 40px; margin-bottom: 5px;\">\ud83d\udcc4<\/span><span style=\"font-weight: bold;\">Documentar e rastrear todas as repara\u00e7\u00f5es<\/span><\/li>\n<li style=\"flex: 1 1 calc(25% - 22.5px); display: flex; flex-direction: column; align-items: center; margin-bottom: 10px; box-sizing: border-box;\"><!-- Database\/Sync icon --> <span style=\"font-size: 40px; margin-bottom: 5px;\">\ud83d\udd12<\/span><span style=\"font-weight: bold;\">Armazenar e sincronizar dados de forma segura<\/span><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 5px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div style=\"display: flex; justify-content: left; gap: 10px; flex-wrap: wrap;\"><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.wheelrestore.wr\" target=\"_blank\" rel=\"noopener\"><br \/>\n<img decoding=\"async\" style=\"width: 200px; max-width: 32vw; height: auto;\" src=\"https:\/\/wheelrestore.com\/wp-content\/uploads\/2023\/10\/android-app-download-icon.webp\" alt=\"Descarregar no Google Play\" \/><br \/>\n<\/a><br \/>\n<a href=\"https:\/\/apps.apple.com\/app\/wheelrestore\/id1557899364\" target=\"_blank\" rel=\"noopener\"><br \/>\n<img decoding=\"async\" style=\"width: 200px; max-width: 32vw; height: auto;\" src=\"https:\/\/wheelrestore.com\/wp-content\/uploads\/2023\/10\/appstore-download-icon.webp\" alt=\"Descarregar na App Store\" \/><br \/>\n<\/a><\/div>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 30px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><div class=\"nm_column nm_column_inner col-sm-5 vc_col-sm-5 vc_custom_1761217783310\"><div class=\"wpb_wrapper\"><!-- start Lightbox with Hover Effects -->\n\t\t\t<style type=\"text\/css\">\/* addon: Lightbox with Hover Effects *\/\n\n\/* Base Image *\/\n.lightboxImage {\n  display: block;\n  width: 100%;\n  border-radius: 8px; \/* optional *\/\n  transition: transform 0.4s ease, box-shadow 0.4s ease;\n  transform: scale(1);\n}\n\n\/* Hover Effects *\/\n\n\/* Zoom only *\/\n.hover-zoom .lightboxImage:hover {\n  transform: scale(1.08); \/* no opacity change *\/\n}\n\n\/* Shadow only *\/\n.hover-shadow .lightboxImage:hover {\n  box-shadow: 0 12px 30px rgba(0,0,0,0.3);\n}\n\n\/* Zoom + Shadow (premium) *\/\n.hover-zoomfade .lightboxImage:hover {\n  transform: scale(1.08);  \/* zoom only, fully opaque *\/\n  box-shadow: 0 18px 35px rgba(0,0,0,0.35);\n}\n\n\/* Fade only *\/\n.hover-fade .lightboxImage:hover {\n  opacity: 0.85; \/* only when fade is selected *\/\n}\n\n<\/style>\n\n\t\t\t<a href=\"https:\/\/hbc-system.com\/wp-content\/uploads\/videos\/wheel-restore\/Wheel-Restore-App-trailer.mp4\" class=\"wplightbox hover-zoom\" data-width=\"960\" data-height=\"544\">\n  <img decoding=\"async\" class=\"lightboxImage\" src=\"https:\/\/wheelrestore.com\/wp-content\/uploads\/2025\/10\/wr-app-phone.webp\" \/>\n<\/a>\n\t\t\t<!-- end Lightbox with Hover Effects --><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Wheel Restore App The Wheel Restore App makes documenting repair jobs fast, simple, and professional. After each job, the DCM3 automatically creates a QR code linked to the repair record. From there, everything you need is available directly in the app \u2013 no hassle, no extra steps. \u2709\ufe0fEmail Repair Details to customer \ud83c\udff7\ufe0fEasily print Repair [...]","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-full.php","meta":{"content-type":"","footnotes":""},"class_list":["post-1223","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Service and Support - Access our Online Support Platform<\/title>\n<meta name=\"description\" content=\"Access to user manuals, videos, repair cards, and a ticket system for 24\/7 support. Designed to swiftly resolve problems and prevent downtime\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wheelrestore.com\/pt\/support\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support\" \/>\n<meta property=\"og:description\" content=\"Access to user manuals, videos, repair cards, and a ticket system for 24\/7 support. Designed to swiftly resolve problems and prevent downtime\" \/>\n<meta property=\"og:url\" content=\"https:\/\/wheelrestore.com\/pt\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"WheelRestore\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-05T12:35:34+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo estimado de leitura\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/wheelrestore.com\\\/support\\\/\",\"url\":\"https:\\\/\\\/wheelrestore.com\\\/support\\\/\",\"name\":\"Service and Support - Access our Online Support Platform\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/wheelrestore.com\\\/#website\"},\"datePublished\":\"2024-02-26T12:36:26+00:00\",\"dateModified\":\"2025-05-05T12:35:34+00:00\",\"description\":\"Access to user manuals, videos, repair cards, and a ticket system for 24\\\/7 support. 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